Idenifying the Problem can also be a Problem! It is commonly said that identifying the problem means it is half-solved - well, may not literally, but figuratively, for sure! Consider scenarios where people were content with: Using landline phones before the advent of mobile phones. Hailing cabs prior to the emergence of Uber®. Shopping in stores before the convenience of Amazon®. Paying with cash or cheques before the rise of electronic payments and digital wallets. Travelling by rail or road before the accessibility of low-cost airlines. There are many more examples across almost all industries. In each case, a handful of individuals were not satisfied with the current ways of doing things and believed there could be other, possibly better, ways – be these radical or incremental. This ‘dissatisfaction’ is the first step toward innovation – recognising that the current method is not the only way and identifying the 'problem' to be solved. This shift in mindset f...
Despite having substantial knowledge and expertise at their disposal, quite a few leaders who want to institutionalise innovation are unable to do so. The situation that they find themselves in, is what I call a 'mirage'. In this book, I share my learnings on how leaders can deal with this mirage. I have also shared two case stories where I have been directly involved in institutionalising innovation. The intent of this book is to trigger new thoughts in the minds of the leaders who are passionate about innovation and intend to institutionalise it across their organisation. The book attempts to address the following questions · What is innovation? · What is institutionalising? · Is innovation about ideation only? · Can innovation be done methodically? · We have es...
In the world of relentless pursuit of success, a mantra often recited is "Failure is not an option" . This is invariably true in ‘business-as-usual’ context where the processes are established, and failures are unpardonable. But, in the context of ‘business-un-usual’ – in other words, innovation, another mantra is more relevant i.e. “Failures are the stepping stones to success” . There are enough examples to illustrate this. The most common one being “I have not failed. I've just found 10,000 ways that won't work” by Thomas Edison. Often, failures teach us a lot more than success and need to be made a part of the learning process in the context of evolving an innovative solution. However, failures, even in the context of innovation, can be daunting to deal with unless these are supported by well-designed practices and principles e.g. Aligning the understanding of ‘failure’ All the relevant stakeholders need to have a common understanding of ‘failu...